People often ask me why I called it Empathic Recruitment℠ so I thought I’d share my answer. I named L J Doulton “the empathic recruitment consultancy” for two fundamental reasons. Firstly, I developed the service that we offer by empathising with employers. I thought ‘what sort of service would I want from a recruitment agency and what are the current issues?’
Secondly, I fully believe that all the candidate’s attributes that you get to see with this method are either a by-product of empathy or result from a lack of it. Someone helping a colleague is an act of kindness, but it’s normally because that person could relate to their situation. It is these characteristics you can observe using video application methods, that I believe are more important than what you see on paper. Ideas thrive when you cluster together likeminded team members and the collaborative IQ of a strong team will always exceed any individual
An example of this would be, If you are a fantastic programmer and know every language with all the qualifications, but don’t know how to empathise, you won’t be able to think of the scenarios your end-user is in, so you won’t be able to make such a useful product. Knowledge is irrelevant if you don’t know how to apply it and it’s empathy that drives the most significant achievements.
There is the third reason: High performing teams rely on empathy to make them work smoothly. Empathy is the catalyst for turning a group of individuals into a team.. i.e. “we are all just cogs in the gearbox of life, and empathy is the oil”. Empathic teams produce better outputs and are the foundations of resilience and of long-term corporate prosperity.
To find out more about Empathic Recruitment℠ gives us a call.